Optimising Retailer
& Asset performance

Is your asset’s retail food performance optimised?

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Who we are.
What we do.

Retail Food Consulting are retail consultants, working with both the Property Industry and direct with Retailers. Our mission is to optimise Retailer and Asset performance. When working directly with your Retailers, we evaluate their performance then carefully craft a customised roadmap to drive sales and maximize revenue. We specialise in low cost and no cost strategies to ensure not only a greater level of compliance but also strong sales uplift. We ensure there is a strong trade area “fit” for their current offering or work together with the retailer to modify their concept to ensure demographic fit. Our goal is to elevate your Retailers to best in class, destination retail! Although we made our name in Food, we now also assist all non food Retailers as well!

When working at an Asset level, we are committed to maximizing asset value through supporting you to create sustainable levels of benchmark retailers in your centre or commercial building. We provide guidance at all stages of the lifecycle of the asset, from strategic retail planning, leasing, retail design and ongoing retail performance.

It is commonly accepted that the best retailing strategies relate to the appropriate combination of product, price, place, and promotion and whilst this is important to an existing business operation, the best retail strategy starts in the planning process for both the landlord and tenant alike. Getting this right from the outset, sets up a greater chance of success for all concerned.

Retail Food Consulting has seen firsthand the impact that an effective retail strategy can have on the success of the asset for both the landlord and tenant. Our methodology looks at the ‘Retail Cycle’ and the key components to ensuring success for all. read more

The five key components of the ‘Retail Cycle’ include:

  • Asset Planning

    F&B Strategy

  • Performance

    Business Reviews & 6 monthly follow up audit

  • Tenancy Design

    Menu Review & Design Review

  • Launch

    Ready to Open Program

  • Leasing

    Operator Assessment & Concept Development

View Retail Cycle

Our services

  • Retail Cycle Program

    Fom Asset Planning to Retailer Performance, every stage of the retail cycle of an asset is monitored to optimise asset and retailer performance. RFC works in partnership with Asset Managers, Leasing, Tenancy Design and Centre Management to ensure each asset has a roadmap to achieving a sustainable level of benchmark retail food in centres, maximising ROI for Landlords and Retail Performance for both Operators and Customers alike.

  • Asset F&B Strategy

    A clear strategy outlining the steps required to achieve best in class retail food at a sustainable level. Created to maximise customer experience, Retailer performance and Landlord ROI.

  • Operator Assessment

    In depth critical assessment to determine potential new Retailer’s business acumen and ability to execute the identified food concept. Identifies red flags or areas of concern before lease agreements are signed enabling additional clauses to be added to the lease agreement.

  • Concept Development

    Ensures any retail food concept is a strong demographic fit for the trade area. The concept is assessed across key areas of operation with a critical review identifying changes required to the concept for greater long term sustainability and increased revenue.

  • Business Review

    Critical assessment of current business operations across key areas. Recommendations are based on low cost and no cost strategies for greater levels of compliance. Retailer is provided with an Action List or step by step guide to aid implementation.

  • Menu Review

    Critique of proposed menus to ensure strong demographic fit and price relevance for the trade area. Recommendations are designed to maximise menu revenue and ensure strong day part coverage to support stronger sales in off peak periods during the day.

  • Design Review

    Optimised tenancy design results in higher sales and lower wage costs per square metre. Inefficient design leads to longer wait times, customer congestion and poor aethetics.

  • Ready to Launch Programme

    Ensure Retailers are ready for a fast start. Retailers are guided through all aspects of the operations, from marketing to menus and uniforms, to ensure they are ready to open

  • Seating Productivity Assessment

    Optimised seating prevents congestion in seating areas, inactivation of communal space and seating arrangements that do not fit the needs of the customer user groups.

Let’s Work Together

We’re always looking for new opportunities and are comfortable working internationally. Please get in touch and one of our project managers will contact you about beginning the proposal process.